Contact Us

Stuck on a board, found a bug, have a privacy question, or want to share feedback? We read every message.

Email support

support@arrowshift.app

We usually reply within 1–2 business days. Include as much detail as you can so we can help faster.

Write an email

Gameplay help

Questions about tip paths, hearts, hints, stars, daily challenges, or how a board works. You can also review How to play and try the on-site sample board.

Bug reports

Tell us what you expected, what happened instead, and the level or screen involved. Screenshots and your device model / OS version help a lot.

Purchases & ads

When store purchases and ads are live, contact us about missing entitlements, restore purchases, or ad issues. Include your store platform (App Store or Google Play).

Privacy

Questions about local progress storage, AdMob consent, or this website’s policy belong here. Read the full Privacy Policy, or email with subject “privacy”.

Before you write

  • Device & OS: e.g. iPhone 15 · iOS 18, or Pixel 8 · Android 15
  • App version: shown in Settings (About), when available
  • Where it happened: journey level number, daily challenge, or menu screen
  • Steps to reproduce: what you tapped, and what went wrong

ArrowShift does not require an account, so we cannot look up your cloud save — local progress lives on your device. If progress vanished after reinstall, mention whether you restored from a phone backup.